Consumer Information Guide

The Consumer Information Guide to Funerals, Burials and Cremation Services is designed to support informed choices related to pre-arranging and arranging a funeral, burial or cremation service.

Funeral establishments, transfer services, and cemetery and crematorium operators can order copies of this Guide by completing the automated form below.

Consumer Information Guides can also be requested by submitting the Consumer Information Guide Order Request Form to the BAO by fax (647-748-2645) or email (

For inquiries about the status of an order, please contact the Bereavement Authority of Ontario at 647-483-2645 or toll-free at 844-493-6356.

Consumer Information Guide Automated Order Form

Questions? Call us at 844.493.6356 or use our automated contact form.