{"id":1223,"date":"2020-05-06T08:57:40","date_gmt":"2020-05-06T12:57:40","guid":{"rendered":"https:\/\/working.simplistics.ca\/bao\/?p=1223"},"modified":"2020-09-16T15:12:22","modified_gmt":"2020-09-16T19:12:22","slug":"questions-and-answers-april-28-2020-registrars-covid-19-update-webcast-to-licensees","status":"publish","type":"post","link":"https:\/\/thebao.ca\/stage\/questions-and-answers-april-28-2020-registrars-covid-19-update-webcast-to-licensees\/","title":{"rendered":"Questions and Answers April 28, 2020 &#8211; Registrar\u2019s COVID-19 Update Webcast to Licensees"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">This set of <strong>Qs&amp;As<\/strong> lists answers to questions received in comments following the <a href=\"https:\/\/thebao.ca\/wp-content\/uploads\/2020\/09\/Registrar_COVID19_Update_ap28_2020.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">April 28, 2020 webcast presentation<\/a> for licensees. This list does not include questions that were answered during the webcast, or that were previously answered. Please see our <a href=\"https:\/\/thebao.ca\/more-qsas\/\">list of Qs&amp;As from previous webinars<\/a>. Thank you for your participation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These Qs&amp;As are made available to consumers\/families for their information.<\/p>\n\n\n<div class=\"gutenberg-block accordion-group\">\n        <ul class=\"accordion-group-list\" aria-label='Accordion Group Control Buttons'>\n        <li\n    class=\"accordion-item\"\n    >\n    <h2>\n        <button\n            class=\"accordion-heading\"\n            aria-controls=\"6a24f9351e1d5\"\n            aria-expanded=\"false\">\n            <span class=\"row align-items-center\">\n                <span class=\"col title-col\">\n                    <span class='h2'>A number of the funeral homes have been operating on shifts, preventing staff on other shifts from being in physical contact with one another. If one staff member on a shift was infected with COVID-19, would the other shift be able to operate? The strategy has been implemented to prevent a total shutdown.<\/span>\n                <\/span>\n                <span class=\"col-auto\">\n                    <span class=\"toggle-icons\">\n                        <span class='toggle-open fal fa-plus'><\/span>\n                        <span class='toggle-close fal fa-minus'><\/span>\n                    <\/span>\n                <\/span>\n            <\/span>\n        <\/button>\n    <\/h2>\n    <div\n        class='accordion-content mt-first-0 mb-last-0'\n        id=\"6a24f9351e1d5\"\n        aria-hidden=\"true\">\n                            <div class=\"subsection text-subsection\"><div class=\"mb-last-0\"><p>The determination of whether an operator can continue to operate will be made by the local Medical Officer of Health.<\/p>\n<\/div><\/div>\n            <\/div>\n<\/li><li\n    class=\"accordion-item\"\n    >\n    <h2>\n        <button\n            class=\"accordion-heading\"\n            aria-controls=\"6a24f9351e24a\"\n            aria-expanded=\"false\">\n            <span class=\"row align-items-center\">\n                <span class=\"col title-col\">\n                    <span class='h2'>If we enter a retirement home, that is attached to a long-term care (LTC) home, are we indirectly affecting the LTC?<\/span>\n                <\/span>\n                <span class=\"col-auto\">\n                    <span class=\"toggle-icons\">\n                        <span class='toggle-open fal fa-plus'><\/span>\n                        <span class='toggle-close fal fa-minus'><\/span>\n                    <\/span>\n                <\/span>\n            <\/span>\n        <\/button>\n    <\/h2>\n    <div\n        class='accordion-content mt-first-0 mb-last-0'\n        id=\"6a24f9351e24a\"\n        aria-hidden=\"true\">\n                            <div class=\"subsection text-subsection\"><div class=\"mb-last-0\"><p>Unlike hospitals and LTC, retirement homes and hospices are not part of the <a href=\"https:\/\/working.simplistics.ca\/bao\/edr_process_graphicbao_ap11_2020\/\">Expedited Death Response<\/a> process. We are informed that LTC and retirement homes are already taking steps to prevent the spread between their facilities.<\/p>\n<\/div><\/div>\n            <\/div>\n<\/li><li\n    class=\"accordion-item\"\n    >\n    <h2>\n        <button\n            class=\"accordion-heading\"\n            aria-controls=\"6a24f9351e2a4\"\n            aria-expanded=\"false\">\n            <span class=\"row align-items-center\">\n                <span class=\"col title-col\">\n                    <span class='h2'>Any comment on Ontario&#8217;s stage-one rollout to reopen the province and allowing more attendees at funerals?<\/span>\n                <\/span>\n                <span class=\"col-auto\">\n                    <span class=\"toggle-icons\">\n                        <span class='toggle-open fal fa-plus'><\/span>\n                        <span class='toggle-close fal fa-minus'><\/span>\n                    <\/span>\n                <\/span>\n            <\/span>\n        <\/button>\n    <\/h2>\n    <div\n        class='accordion-content mt-first-0 mb-last-0'\n        id=\"6a24f9351e2a4\"\n        aria-hidden=\"true\">\n                            <div class=\"subsection text-subsection\"><div class=\"mb-last-0\"><p>All COVID-19 restrictions and the BAO Registrar\u2019s Directives remain in place, until further notice, during the Government of Ontario\u2019s phased framework for reopening the province. The 10-maximum <a href=\"https:\/\/working.simplistics.ca\/bao\/10-max-or-less-in-the-entire-funeral-home-at-one-time\/\">directive<\/a> at funeral homes (not counting FH staff), remains in place.<\/p>\n<\/div><\/div>\n            <\/div>\n<\/li><li\n    class=\"accordion-item\"\n    >\n    <h2>\n        <button\n            class=\"accordion-heading\"\n            aria-controls=\"6a24f9351e2fd\"\n            aria-expanded=\"false\">\n            <span class=\"row align-items-center\">\n                <span class=\"col title-col\">\n                    <span class='h2'>As we continue to deal with COVID-19 how will Continuing Education be affected and applied this year?<\/span>\n                <\/span>\n                <span class=\"col-auto\">\n                    <span class=\"toggle-icons\">\n                        <span class='toggle-open fal fa-plus'><\/span>\n                        <span class='toggle-close fal fa-minus'><\/span>\n                    <\/span>\n                <\/span>\n            <\/span>\n        <\/button>\n    <\/h2>\n    <div\n        class='accordion-content mt-first-0 mb-last-0'\n        id=\"6a24f9351e2fd\"\n        aria-hidden=\"true\">\n                            <div class=\"subsection text-subsection\"><div class=\"mb-last-0\"><p>Continuing education requirements remain unchanged.<\/p>\n<\/div><\/div>\n            <\/div>\n<\/li><li\n    class=\"accordion-item\"\n    >\n    <h2>\n        <button\n            class=\"accordion-heading\"\n            aria-controls=\"6a24f9351e350\"\n            aria-expanded=\"false\">\n            <span class=\"row align-items-center\">\n                <span class=\"col title-col\">\n                    <span class='h2'>Can you please remind us of the date of the directive listing the number allowed at funeral homes and cemeteries, which says that this must be listed in the obituary?<\/span>\n                <\/span>\n                <span class=\"col-auto\">\n                    <span class=\"toggle-icons\">\n                        <span class='toggle-open fal fa-plus'><\/span>\n                        <span class='toggle-close fal fa-minus'><\/span>\n                    <\/span>\n                <\/span>\n            <\/span>\n        <\/button>\n    <\/h2>\n    <div\n        class='accordion-content mt-first-0 mb-last-0'\n        id=\"6a24f9351e350\"\n        aria-hidden=\"true\">\n                            <div class=\"subsection text-subsection\"><div class=\"mb-last-0\"><p>This was in the <a href=\"https:\/\/working.simplistics.ca\/bao\/10-max-or-less-in-the-entire-funeral-home-at-one-time\/\">April 7, 2020 Registrar\u2019s Directive<\/a>.<\/p>\n<\/div><\/div>\n            <\/div>\n<\/li><li\n    class=\"accordion-item\"\n    >\n    <h2>\n        <button\n            class=\"accordion-heading\"\n            aria-controls=\"6a24f9351e3a1\"\n            aria-expanded=\"false\">\n            <span class=\"row align-items-center\">\n                <span class=\"col title-col\">\n                    <span class='h2'>Can our local cemeteries create a bylaw that would ban graveside services all together?<\/span>\n                <\/span>\n                <span class=\"col-auto\">\n                    <span class=\"toggle-icons\">\n                        <span class='toggle-open fal fa-plus'><\/span>\n                        <span class='toggle-close fal fa-minus'><\/span>\n                    <\/span>\n                <\/span>\n            <\/span>\n        <\/button>\n    <\/h2>\n    <div\n        class='accordion-content mt-first-0 mb-last-0'\n        id=\"6a24f9351e3a1\"\n        aria-hidden=\"true\">\n                            <div class=\"subsection text-subsection\"><div class=\"mb-last-0\"><p>Yes. While the directive requires that no more than 10 people attend a funeral in a funeral home or at a cemetery, each operator can limit the number of people to fewer than 10 to ensure the safety of the community and their staff.<\/p>\n<\/div><\/div>\n            <\/div>\n<\/li><li\n    class=\"accordion-item\"\n    >\n    <h2>\n        <button\n            class=\"accordion-heading\"\n            aria-controls=\"6a24f9351e3f1\"\n            aria-expanded=\"false\">\n            <span class=\"row align-items-center\">\n                <span class=\"col title-col\">\n                    <span class='h2'>A temporary salary top-up for pandemic pay for lower paid staff was announced by the Premier. Is there anything like that for the bereavement sector?<\/span>\n                <\/span>\n                <span class=\"col-auto\">\n                    <span class=\"toggle-icons\">\n                        <span class='toggle-open fal fa-plus'><\/span>\n                        <span class='toggle-close fal fa-minus'><\/span>\n                    <\/span>\n                <\/span>\n            <\/span>\n        <\/button>\n    <\/h2>\n    <div\n        class='accordion-content mt-first-0 mb-last-0'\n        id=\"6a24f9351e3f1\"\n        aria-hidden=\"true\">\n                            <div class=\"subsection text-subsection\"><div class=\"mb-last-0\"><p>Not as it stands right now.<\/p>\n<\/div><\/div>\n            <\/div>\n<\/li><li\n    class=\"accordion-item\"\n    >\n    <h2>\n        <button\n            class=\"accordion-heading\"\n            aria-controls=\"6a24f9351e445\"\n            aria-expanded=\"false\">\n            <span class=\"row align-items-center\">\n                <span class=\"col title-col\">\n                    <span class='h2'>Is a third-party embalming\/transfer operator allowed to charge the funeral home more for embalming a COVID-19 deceased person? If the answer is no, then why can they charge more for embalming an infectious body, which they did before the pandemic?<\/span>\n                <\/span>\n                <span class=\"col-auto\">\n                    <span class=\"toggle-icons\">\n                        <span class='toggle-open fal fa-plus'><\/span>\n                        <span class='toggle-close fal fa-minus'><\/span>\n                    <\/span>\n                <\/span>\n            <\/span>\n        <\/button>\n    <\/h2>\n    <div\n        class='accordion-content mt-first-0 mb-last-0'\n        id=\"6a24f9351e445\"\n        aria-hidden=\"true\">\n                            <div class=\"subsection text-subsection\"><div class=\"mb-last-0\"><p>The contract between a funeral home (FH) and a third-party contractor has nothing to do with the contract between the FH and the consumer\/family.<\/p>\n<p>If the price list that the FH provides to the consumer lists a price for embalming, then that is what the consumer would pay.<\/p>\n<p>It&#8217;s up to the FH to deal with the third party to whom it may be outsourcing the embalming. If the pricing and alleged gouging become an issue, the funeral establishment or transfer service operator, who entered into a contract with the consumer, will be responsible to explain the pricing and non-compliance with the pricelist \u2013 not the third-party provider.<\/p>\n<\/div><\/div>\n            <\/div>\n<\/li>    <\/ul>\n<\/div>","protected":false},"excerpt":{"rendered":"This set of Qs&amp;As lists answers to questions received in comments following the April 28, 2020 webcast presentation for licensees. This list does not include questions that were answered during the webcast, or that were previously answered. Please see our list of Qs&amp;As from previous webinars. Thank you for your participation. These Qs&amp;As are made&#8230;","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[15],"tags":[],"class_list":["post-1223","post","type-post","status-publish","format-standard","hentry","category-news-article"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Questions and Answers April 28, 2020 - Registrar\u2019s COVID-19 Update Webcast to Licensees - Bereavement Authority of Ontario<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thebao.ca\/stage\/questions-and-answers-april-28-2020-registrars-covid-19-update-webcast-to-licensees\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Questions and Answers April 28, 2020 - Registrar\u2019s COVID-19 Update Webcast to Licensees - Bereavement Authority of Ontario\" \/>\n<meta property=\"og:description\" content=\"This set of Qs&amp;As lists answers to questions received in comments following the April 28, 2020 webcast presentation for licensees. 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