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Media Room

Bereavement Authority of Ontario (BAO) facts, stats & news

  • Here’s a link to the latest news, information, Registrar’s Directives, Notices, Suspensions, Revocations ….
  • The BAO is all about consumer protection and ensuring people get value for their money. Read About the BAO.
  • The BAO is a not-for-profit organization that is committed to protecting the public interest in the bereavement sector across Ontario.
  • The BAO regulates and supports licensed: funeral establishment operators, directors and preplanners; cemetery, crematorium and alternative disposition operators; transfer service operators; and bereavement sector sales representatives across Ontario.
  • The BAO was established in 2016, after the amalgamation of the Board of Funeral Services (BOFS) and the Cemeteries Regulation Unit (CRU).
  • The BAO administers provisions of the Funeral, Burial and Cremation Services Act, 2002, (FBCSA) on behalf of the Ministry of Government and Consumer Services.
  • The BAO educates Ontario consumers (families) on the bereavement sector (funeral, burial/cemetery, cremation and alternative disposition).
  • The BAO is governed by a 10-member Board of Directors.
  • The BAO is lead by a CEO/Registrar of the FBCSA, who carries out the powers and duties as set out in the law and its regulations.
  • The BAO is wholly funded by licensee fees (not tax dollars). Licensee fees include new registrations and registration renewals.

Frequently Asked Questions (FAQs)


For information or to arrange an interview with a BAO spokesperson, please contact

Please specify your deadline along with the specific area(s) of interest. Thank you.

Please Note

Only messages from the news media will be responded to through the media email address.

All other inquiries can be directed to or 1-844-493-6356.



The BAO launched its consumer-protection magazine in June 2021.

Learn more about it and subscribe here.


Bereavement Authority of Ontario
100 Sheppard Avenue East, Suite 505
Toronto, Ontario M2N 6N5