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Media Room

Bereavement Authority of Ontario (BAO) Facts & Stats

  • The BAO is all about consumer protection and ensuring people get value for their money.
  • The BAO is a not-for-profit organization that is committed to protecting the public interest in the bereavement sector across Ontario.
  • The BAO regulates and supports: licensed funeral establishment operators, directors and preplanners; cemetery, crematorium and alternative disposition operators; transfer service operators; and bereavement sector sales representatives across Ontario.
  • The BAO was established in 2016, after the amalgamation of the Board of Funeral Services (BOFS) and the Cemeteries Regulation Unit (CRU).
  • The BAO administers provisions of the Funeral, Burial and Cremation Services Act, 2002, (FBCSA) on behalf of the Ministry of Government and Consumer Services.
  • The BAO regulates more than 5,000 bereavement establishments and individuals.
  • The BAO educates Ontario consumers (families) on the bereavement sector (funeral, burial/cemetery, cremation and disposition).
  • The BAO is governed by a 10-person board: 7 elected representatives; and 3 representatives appointed by the provincial government.
  • The BAO is managed by a CEO/Registrar, who carries out the powers and duties as set out in the FBCSA and its regulations.
  • The BAO is wholly funded by licensee fees. Licensee fees include new registration dues and registration renewals.

Frequently Asked Questions (FAQs)

Media Inquiries

For additional information, or to arrange an interview with a BAO spokesperson, please contact, or by phone at 437-775-3459. Please specify your deadline along with the specific area(s) of interest.

Please Note

Only messages from members of the media will be responded to through this email. All other inquiries can be directed to or 1-844-493-6356.


Bereavement Authority of Ontario
100 Sheppard Avenue East, Suite 505
Toronto, Ontario M2N 6N5