March 17, 2020

There is no question that we are in novel and uncertain times. It’s a good opportunity to reflect on why the funeral profession is called “a profession” and the people working within it are referred to as “professionals.” Funeral professionals have a unique set of values, behaviours, and relationships that underpin the trust and confidence of the families they serve and their communities they are part of.

Most of you know that I’m not from your profession, but I have always admired funeral professionals because of those values, and because you are charged with a profoundly special task: the task of relieving anxiety, of bringing comfort to grieving families and most importantly, of being trusted with preserving the dignity and safe-keeping of those taken under your care. You promote calm and reassurance. Now, more than ever, is the time to show the title of professional is deserved. It is time to rely on your training and experience. You’ve got this.  

The following answers some of the questions we have received at the Bereavement Authority of Ontario (BAO) recently. It is important to monitor the messaging from the health authorities as the situation can change quickly.

You are professionals. Rely on your training and experience. I know you’ve got this.

– Carey Smith, CEO/Registrar, BAO