Who should be reading this Guide?

Cemetery operators, funeral establishment operators, funeral directors, transfer service operators, and other licensees under the Funeral, Burial and Cremation Services Act, 2002 (FBCSA) should be reading this Guide. This Guide is intended to be a tool for operators and licensees to assist them in implementing the rules contained in the FBCSA and its regulation. Consumers and consumer groups dealing with the bereavement sector will also find the Guide helpful.

The Funeral, Burial and Cremation Services Act, 2002 (FBCSA) received Royal Assent in the Ontario Legislature on December 13, 2002. In February 2011, the FBCSA was proclaimed in force to take effect July 1, 2012. The new Act consolidates and modernizes two statutes, the Cemeteries Act (Revised) and the Funeral Directors and Establishments Act. The FBCSA provides the framework for the regulation of the bereavement sector including cemeteries, funeral establishments and funeral directors, transfer services, crematoriums and staff employed by these businesses.

The FBCSA defines key terms, specifies what businesses are covered and spells out consumer rights and entitlements, generally at a high level. The regulations provide more details on matters dealt with in the Act. Therefore, the Act and regulations should always be read together.

Links are provided in the text of the Guide that will allow you to view the section in the Act or regulation that is being discussed. Simply click on the link to be directed to the corresponding text in the Act or regulation.

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