Registrar orders an eastern Ontario municipality to cease selling and offering to sell licensed supplies and/or services

On April 30, 2026, the Registrar, Funeral, Burial and Cremation Services Act, 2002 (the Act), has issued an Order to the Township of South Frontenac to cease and desist selling and offering to sell licensed supplies and/or services.

Under the authority of subsection 109 (7) of Ontario Regulation 30/11, the Registrar has ordered the township to immediately cease:

• Offering to sell licensed supplies and/or services as described in the Act and the regulations thereunder; and,
• Selling licensed supplies and/or services as described in the Act.

As long as the Cease-and-Desist Order is in effect the township may not provide licensed at-need supplies and services.

However, given the continuing needs of consumers, anyone who purchased prepaid services and/or has existing interment rights before this Cease-and-Desist Order came into effect, may be provided with the prepaid services.

The Order remains in effect until the township has corrected the noncompliance.

About the BAO
The Bereavement Authority of Ontario (BAO) is a government delegated authority and not-for-profit corporation administering provisions of the Funeral, Burial and Cremation Services Act, 2002 (FBCSA). Accountable to the Minister of Public and Business Service Delivery and Procurement and the government, the BAO is responsible for the protection of the public interest. The BAO regulates, ensures compliance with the law, provides resources and services to licensed:

• Funeral establishment operators, directors and preplanners;
• Cemetery, crematorium and alternative disposition operators;
• Transfer service operators; and
• Bereavement sector sales representatives across Ontario.

The BAO is wholly funded by licensee fees (not tax dollars).

Media contact
MediaInquiries@TheBAO.ca