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Licensee Resource Hub & Policies

The BAO has started developing policies, procedures and guidelines to better inform the public and licensees on a variety of matters related to compliance with the Funeral, Burial and Cremation Services Act, 2002.

Policies, Procedures & Guidelines
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FAQ for families/consumers
Got a question?

Please read our FAQ

FAQ for Families & Consumers
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BAO Consumer Information Guide

Know your options, rights and learn about
funerals, burials, cremations and hydrolysis.

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Beyond – The BAO’s free family magazine!

It features articles and videos on your options in death care, dealing with grief, the value of pre-arranging, profiles on the licensed professionals who provide services to grieving families, plus how the BAO informs & protects the public and more.

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BAO news

Read our latest Registrar’s Directives, Notices and news.

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Consumer protection and information

The Bereavement Authority of Ontario (BAO) is a government delegated authority and not-for-profit corporation administering provisions of the Funeral, Burial and Cremation Services Act, 2002 (FBCSA).  Accountable to the Minister of Public and Business Service Delivery and the government, the BAO is responsible for the protection of the public interest.

About the BAO
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Notice to the Consumer

The BAO alerts families about issues and consumer protection actions.

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Search For Licensed Operator

In accordance with the Funeral, Burial and Cremation Services Act, 2002, the information provided on this website is offered as a public service. Although the Bereavement Authority of Ontario endeavors to ensure the information identified is both current and accurate, errors do occasionally occur and therefore complete accuracy cannot always be guaranteed.

Where possible, visitors to the website are encouraged to verify, by telephone, information with the Bereavement Authority of Ontario before taking further action. The Bereavement Authority of Ontario accepts no legal liability or other responsibility for any errors, omissions or statements on this website to which these pages connect.

 

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Search For Licensed Individual

In accordance with the Funeral, Burial and Cremation Services Act, 2002, the information provided on this website is offered as a public service. Although the Bereavement Authority of Ontario endeavors to ensure the information identified is both current and accurate, errors do occasionally occur and therefore complete accuracy cannot always be guaranteed.

Where possible, visitors to the website are encouraged to verify, by telephone, information with the Bereavement Authority of Ontario before taking further action. The Bereavement Authority of Ontario accepts no legal liability or other responsibility for any errors, omissions or statements on this website to which these pages connect.

 

Learn More