Notice: Post your price list, licence, and link to the BAO Consumer Information Guide on your websites

Notice to the Profession: Reminder –

Effective July 1, 2021

The BAO is reminding licensees of government regulatory changes coming into force on Canada Day, Thursday, July 1.

The regulations concern requirements for operators to post these items on their public websites:

• Licence display
• Price list of the operator
• BAO’s Consumer Information Guide web link

Information about the changes, in a memo by the Ministry of Government and Consumer Services, were sent to licensees in an April 9 BAO Notice to the Profession.

Here’s an excerpt of what the ministry’s memo stated.

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Licence display requirements

The changes, which come into force on July 1, 2021, will:

• Remove the requirement that cemetery, crematorium, funeral establishment, and transfer service operators (bereavement service operators) display their licence or a copy of it near the main entrance of their establishment.
• Require that every bereavement service operator who maintains or makes use of a website to promote, or to enter contracts for, the sale or provision of a licensed supply or service to make available in a clearly visible place on that website their licence number and a description of their type of licence.

Price list and BAO Consumer Information Guide  

The changes, which come into force on July 1, 2021, will:

• Require that every bereavement service operator who maintains or makes use of a website to promote, or to enter contracts for, the sale or provision of a licensed supply or service to make available in a clearly visible place on that website:
  • A free, printable electronic version of the operator’s price list; and
  • A link to the Consumer Information Guide prepared by the Registrar of the BAO. 

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Remember, as per the BAO’s May 10 reminder, that the Consumer Information Guide link must be in a clearly visible place, such as on your website’s homepage.

You may place the link to the guide under the Licensed by the BAO badge, sent to you last summer. (Click on the link to the badge if needed.)

Here’s the direct link to the BAO Consumer Information Guide for use on your websites:
https://thebao.ca/for-consumers/consumer-information-guide/

Thank you all.