Notice of Proposal to Revoke the Licence of a funeral director in Markham

The Registrar is proposing to revoke the licence of Jordan Grant as a Funeral Director, Class 2, operating at the Chapel Ridge Funeral Home & Cremation Centre in Markham, Ontario.

The Registrar alleges that Grant engaged in unprofessional conduct in his dealings with a client, thereby breaching the Funeral, Burial and Cremation Services Act, 2002 (the Act).

These allegations have not been proved at a Licence Appeal Tribunal hearing.

The notice of proposal to revoke his licence was served on January 27, 2026.

Right to a hearing

The Act provides that a licensee is entitled to a hearing by the Licence Appeal Tribunal of a proposal by the Registrar to revoke a licence within 15 days after service of the notice. The licensee must send the notice in writing stating that a hearing is required.

About the BAO

The Bereavement Authority of Ontario (BAO) is a government delegated authority and not-for-profit corporation administering provisions of the Funeral, Burial and Cremation Services Act, 2002 . Accountable to the Minister of Public and Business Service Delivery and Procurement and the government, the BAO is responsible for the protection of the public interest. The BAO regulates, ensures compliance with the law, provides resources and services to licensed:

• Funeral establishment operators, directors and preplanners;
• Cemetery, crematorium and alternative disposition operators;
• Transfer service operators; and
• Bereavement sector sales representatives across Ontario.

The BAO is wholly funded by licensee fees (not tax dollars).

Media contact
MediaInquiries@thebao.ca